Terms & Policies

 

CANCELLATION POLICY:

We do our very best to send you appointment reminders leading up to your appointment so you will not forget it. For this reason we hope you understand that we will charge a $50 late fee for any appointments cancelled less than 24 hours in advance of your appointment time.

late policy:

We always try to run our clinic on time. If you arrive more than 15 minutes late, we may have to reschedule your appointment and proceed with other patients. This allows us to assure convenience and accessibility to all of our patients.


Terms of service:

Please read these SLK Terms of Service ("Terms") carefully. These Terms are between you ("you" or "your") and Silk Clinic LLC. ("SLK," "we" or "our"). The use of "you" or "your" in these Terms may refer to SLK patients, or anyone accessing the Site (as defined below). These Terms govern your use of the website, www.slkclinic.com, and the services and information available on the website (collectively, "Site") whether you access the Site through your computer, mobile device, tablet or any SLK app.

You accept and agree to be bound by these Terms, the SLK Privacy POLICY, and any other policies in place when you access or use the Site. If you do not agree to abide by or be bound by these Terms or any of the other policies of SLK, then do not access or use the Site.

 

1. No Medical Advice

The content (which includes any text, graphics, images or other material contained, accessed or entered on the Site ("Content") of this site is for informational purposes only. It is not to be used or relied on for medical, diagnostic, or treatment purposes. It is not intended as patient education, and it does not create a patient-provider, patient–physician, or patient-nurse relationship. In no way or manner should it be used as a substitute for professional diagnosis or treatment. Your reliance on any information (including any links to third party websites containing any information) or Content provided on the Site, whether or not it is provided by a health care provider, is solely at your own risk. You should always seek the advice of your health care provider for any questions you may have about your own medical condition.

2. Disclaimer

SLK makes no warranties or representations that the information contained in the website is in every respect accurate or complete, and is not responsible for any errors or omissions or for the results obtained from the use of such. The information available on the SLKclinic.com website is not intended as a substitute for or to be used in lieu of professional medical advice.

3. Copyright and Trademarks

The SLKclinic.com website and its entire contents, including any and all text, graphics, images, any and all software provided to facilitate the use of the slkclinic.com website, and any and all trademarks, service marks, trade names or other proprietary materials appearing on the website (“Content”) are, as between you and slkclinic.com, the sole and exclusive property of slkclinic.com. slkclinic.com authorizes you to view, download, and print the material provided for your personal, noncommercial use. Unauthorized use of the Content may violate copyright, trademark, and other laws. None of the Content may be reverse-engineered, disassembled, decompiled, reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, re-transmitted in any form or by any means (electronic, mechanical, photo-reproduction, recordination or otherwise), resold or redistributed without prior written consent of slkclinic.com except that you may print excerpts of the data for personal use only, provided that all copyright and trademark notices accompanying such excerpts are left intact. You may not sell or modify the Content or reproduce, display, publicly perform, distribute or otherwise use the Content in any way for any public or commercial purpose. The use of the Content on any other website or in a networked computer environment for any purpose is prohibited.


Privacy Policy:

SLK has created this privacy statement in order to demonstrate our firm commitment to our visitors' and guests' privacy. The following discloses our information gathering and dissemination practices for the SLKclinic.com and use by our office. This policy also describes other important topics related to your privacy.

We do not sell any customer information to any third party. Neither do we provide any individually identifiable customer information to any third party except as follows:

  • In response to subpoenas, court orders or legal process, or if we find that your actions on our web site violate any laws or commonly acceptable web site use practices;

    In order to finalize a payment for services requested and agreed to with your personal SLK consultant. This information maybe shared with your financial institution or credit card issuer as indicated;

Information Gathering

Personally Identifiable Information:

SLKclinic.com only collects the personally identifiable information that you voluntarily provide either during your visit to our website, via e-mail correspondence or during the completion of our on-line forms. This information may consist of the following: your name, address, telephone number, personal health information, reason for visiting, and your e-mail address. The information you voluntarily supply will be used by SLK to respond to your inquiries, supply you with requested information on SLK services, to issue reminders for or to track appointments you have made with SLK. Your information is considered private and confidential and treated with the strictest confidence.

How to Update Your Personal Information

If you are not yet a guest, but have submitted personal information to SLK electronically and would like it removed or modified, please contact us and let us know. We will gladly and expediently comply with your request. Please note that certain patient records related to services that have been provided are part of a permanent record that must be kept in accordance with federal law.

Disclosure to Third Parties

We may share and disclose information with third party service providers performing services on our behalf. We share information, including Personal Information, with our service providers to perform the functions for which we engage them (such as hosting and data analyses). We may share information as needed to operate other related services. We may share personally identifiable information about you with other trusted companies or people to perform functions for which we engage them when (1) you have consented to our sharing of the information, or (2) we need to share the information in order to provide a service requested by you. These companies or individuals may use your personally identifiable information only to the extent necessary to assist us and are required to protect the information.

Notwithstanding any other statements or representations in this Policy or elsewhere on our website, we reserve the right to disclose any information in our possession if we are required to do so by law or we believe, in good faith, that such a disclosure is necessary to comply with the law, defend our rights or property, or to respond to an emergency situation.

Non-personal Automatically Retrieved Information (such as that used by your browser):

We also collect general non-personal information used to help improve the navigation features of our web site. This may include items such as; browser type, IP address, external links you clicked to reach our site, and pages you visit while viewing our website. The IP address may be stored with the personally identifiable information you provide in order to allow us to provide more finely tuned customer service both now and in the future. To administer the collection of non-personal information, authorized third parties may be utilized by SLK to collect, track and process the general non-personal information described.

Some of our Web pages may set "cookies," which are small pieces of data that may be sent to your web browser and stored on your computer. This allows our server to recognize you when you visit our web site in the future. Most web browsers can be configured to not accept cookies, or to notify you if a cookie is being sent to you. With the proper setting in your browser, you can choose to accept or reject the cookie. Cookies which are set on your computer and used within the SLK website do NOT contain specific individual identity, passwords or other confidential information.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

 

Third Party Links

The SLK web site may contain links to third-party websites and services (“Third Party Services”) with which we have no affiliation. A link to any Third Party Service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit any Third Party Services, you are subject to its privacy policy and practices and not this Privacy Policy. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit.